SPA & Wellness

Management of SPA & Beauty areas

Projects and management of SPA & Wellness areas

The SATISFACTION of the SPA customers is an integral part of the success of each structure.

One on One offers two consulting solutions: it completely manages SPA facilities or directly provides Wellness services, upon request of the structure. Luxury hotels, spas, golf clubs and airports, One on One boasts extensive management experience in luxury SPAs and makes use of the know-how of product companies including beauty companies and wet area equipment. It manages every space with expertise, taking care of the personalization of environments and installations, up to the Business Plan and the complete management of the Area through professional and constantly updated personnel.

5-star SPA management

One on One has a consolidated experience in the management of SPAs and wellness centers in accommodation and hotel facilities and takes advantage not only of its own know-how, but also of the know-how of leading companies in the supply of beauty products and advanced equipment.

Benchmarking analysis

Detailed analysis to compare the surrounding’s wellness offer with the potential of the property and the territory to which it belongs.

Planning and Concept Development

After evaluating of the position, the target, the typology of wellness center and the accessory services, One on One deals with the definition or repositioning of the SPA Concept Style.

Layout Project

Advice to the architects on the best division of the areas in the design of wellness centers and SPAs, with a focus on the profitability of the center.

Management Model & Investment Plan

Study of a management model of the Wellness company with its organizational chart. Budget Estimate to be allocated to the construction or renovation of the SPA.

Profit & Loss

Realization of an income statement of the Wellness Center with costs and revenues and an evaluation of the opportunity to expand the profit with external customers.

Marketing

Marketing and communication activities carried out in agreement with the ownership or managed independently, during the launch phase or seasonality.

Beauty Partner Selection

Definition, in synergy with the ownership or management, of Beauty Brand Partners, of the range of products and equipment.

Services Menu

Definition of menu services and retail and professional products, integrated paths Beauty & Wellness.

Recruitment

Resident or on-demand curriculum preselection.

Total management of the Center

Complete management of the center on customer request is available.

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